Bus company loses YBS licence after complaints of poor service

The Yangon Region Transport Authority (YRTA) cancelled the licence of a public-private partnership (PPP) company under the Yangon Bus Services (YBS) due to poor service,

YRTA said on Thursday it officially stopped the ‘Khit Thit Nyein Chan Yay’ PPP company from operating under the YBS for failing to provide good service to commuters over an eight month period.

Commuters complained about undisciplined bus employees and buses deviating from their assigned routes, the agency said. YRTA also discovered that they added buses without permission.

YRTA chief executive officer U Bo Bo relayed the directive to cancel to the head of the erring company on November 6.

“As far as I know, that company added many buses running without permission from YRTA. So YRTA cancelled the operations of the company,” said Ko Ta Yoke Lay, owner of No 21 bus line.

The ‘Khit Thit Nyein Chan Yay’ PPP company were assigned YBS lines No 1, 9, 16, 33, 22, 41.

YRTA transferred the authority to Golden Yangon City company to manage the YBS lines 1, 9 and 16, to Tran Link company to operate YBS line 33, and to Power Eleven company the YBS line 22 and 41.

YRTA started managing the YBS on January 16. Prior to the decision YBS relied on 17 public-private partnership companies and 15 groups, which are not PPP companies.

The Yangon Bus Service comprises over 100 bus lines running 4,000 buses everyday throughout Yangon in a bid to improve the region’s public transportation system.

Yangon Chief Minister U Phyo Min Thein was heavily criticised when he started the YBS. His critics said the chief minister did not have a plan or a good management system to run the scheme. Yet the regional government upgraded public transportation by replacing old buses by new ones, increasing convenience.

The chief minister expects the YBS to reach optimum efficiency by 2018, and to be on par with international standards, using card payment system.

At present YRTA is still trying to improve their services as commuters still have difficulties with the YBS in some areas, agency officials said.

Chief Minister U Phyo Min Thein added that they will continue to monitor the performance of bus lines under the YBS and warned that those providing poor services will have their operation cancelled.

“If they don’t follow the rules and regulations from YRTA or can’t provide a good service, the government will remove these bus operators from the YBS bus lines,” the Chief Minister said.

Source: Myanmar Times

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