New channels for suggestions to improve civil service

The government has announced a new method to submit complaints and suggestions to the General Administration Department.

The Ministry of the Union Government Office says members of the public who wish to report issues or submit constructive criticism can now email: [email protected], call 067-590578, or fax 067-590577 during office hours .

“If valid problems are reported, we will attempt to resolve the issue with the complainant,” said a spokesperson for the department.

The General Administration Department, which used to be under the Ministry of Home Affairs, was transferred to the Ministry of the Union Government Office last December as part of efforts to streamline the civil service, and it continues to carry out the changes. The department is a civil service body that staffs all regional and state-level governments in Myanmar and provides administration for the country’s districts and townships.

A 2014 report authored by Kyi Pyar Chit Saw and Matthew Arnold of The Asia Foundation stated that: “Even the Tatmadaw (military) cannot influence the population like the General Administration Department.”

Source: Myanmar Times

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