Tackling city issues with tech

The Digital Yangon App that can be used by the public to deal with issues such as abandoned vehicles, water problems, fire and waste disposal issues can now be used in six downtown areas of Yangon, said Yangon Region Minister of Kayin Ethnic Affairs Daw Naw Pan Thinzar Myo.

Daw Naw Pan Thinzar Myo made the announcement at a press conference about the app last Friday.

The Digital Yangon App was first tried out in Kyauktada township in March, and during the pilot period was mostly used to handle complaints about rubbish, road problems and abandoned vehicles, said U Mya Moe Aung, a member of Yangon’s Digital Economy Development Committee.

With the success of the trial in Kyauktada, the app can now be used in Pabedan, Botahtaung, Latha, Lanmadaw and Pazuntaung townships.

The app, implemented by the Digital Economy Development Committee, connects the public with the government, MPs and departments to handle issues facing the city.

“This is an application to connect the people with the local council, regional assembly, and government as part of an e-government system,” said Daw Naw Pan Thinzar Myo.

People in the six townships can inform the Yangon Region government, their constituency’s MP, and organisations like the Yangon City Development Committee and Yangon Electricity Supply Corp about water, electricity and waste problems, allowing the authorities to act more swiftly to address problems.

People who download the app to their phones can use it to report leaking water pipes, waste disposal in public areas, blackouts, illegal car parking, damage to roads, crimes, floods, fallen trees, child labour, stray dogs and construction law violations.

“The app is convenient and we have received many reports, especially about potholes and waste disposal. If it is in one of the six townships, we take action instantly,” said U Mya Moe Aung.

The app, which can be used on both Android and iOS phones, allows reports to be sent with photos and video, and there are now more than 3000 users.

Plans call for the app’s coverage to be extended from the current six townships to 33 more in the future, said Kyauktada MP Daw Kyi Pyar.

Source: Myanmar Times

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